.smart-service-root{--ss-accent:#4f7cff;--ss-accent2:#76a4ff;--ss-text:#1e2945;--ss-muted:#7a849d;--ss-line:#e6ebf5;--ss-bg:#fff;--ss-soft:#f6f8fc;--ss-success:#22b573;position:fixed;right:26px;bottom:26px;z-index:2147482000;font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei",Arial,sans-serif;color:var(--ss-text)}
.smart-service-root *{box-sizing:border-box}
.smart-service-launcher{position:relative;height:62px;min-width:62px;padding:0 18px 0 10px;border:0;border-radius:31px;background:linear-gradient(135deg,var(--ss-accent),var(--ss-accent2));box-shadow:0 16px 34px rgba(66,103,204,.30);color:#fff;display:flex;align-items:center;gap:10px;cursor:pointer;outline:0;transition:.2s ease}
.smart-service-launcher:hover{transform:translateY(-2px);box-shadow:0 20px 40px rgba(66,103,204,.36)}
.smart-service-launcher-icon{width:44px;height:44px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:rgba(255,255,255,.17);font-size:21px}
.smart-service-launcher-copy{text-align:left;display:flex;flex-direction:column;line-height:1.25}.smart-service-launcher-copy b{font-size:14px}.smart-service-launcher-copy em{font-size:11px;font-style:normal;opacity:.82;margin-top:3px}
.smart-service-online-dot{position:absolute;width:11px;height:11px;border-radius:50%;background:#36d98b;border:2px solid #fff;left:43px;top:7px;box-shadow:0 0 0 3px rgba(54,217,139,.14)}
.smart-service-panel{position:absolute;right:0;bottom:76px;width:390px;height:min(610px,calc(100vh - 120px));border:1px solid rgba(221,228,242,.95);border-radius:22px;background:var(--ss-bg);box-shadow:0 28px 70px rgba(28,46,91,.22);overflow:hidden;display:flex;flex-direction:column;opacity:0;visibility:hidden;pointer-events:none;transform:translateY(14px) scale(.98);transform-origin:right bottom;transition:.2s ease}
.smart-service-root[data-open="1"] .smart-service-panel{opacity:1;visibility:visible;pointer-events:auto;transform:none}.smart-service-root[data-open="1"] .smart-service-launcher{transform:scale(.96)}
.smart-service-head{flex:0 0 auto;min-height:78px;padding:15px 16px;background:linear-gradient(135deg,#436ff1,#78a7ff);display:flex;align-items:center;justify-content:space-between;color:#fff}
.smart-service-agent{display:flex;align-items:center;gap:11px}.smart-service-avatar{width:46px;height:46px;border-radius:15px;background:rgba(255,255,255,.18);border:1px solid rgba(255,255,255,.22);display:flex;align-items:center;justify-content:center;font-size:20px}.smart-service-agent>span:last-child{display:flex;flex-direction:column}.smart-service-agent strong{font-size:16px;line-height:1.2}.smart-service-agent em{font-style:normal;font-size:11px;margin-top:5px;opacity:.88;display:flex;align-items:center;gap:5px}.smart-service-agent em i{display:inline-block;width:7px;height:7px;border-radius:50%;background:#56e59b;box-shadow:0 0 0 3px rgba(86,229,155,.15)}
.smart-service-head-actions{display:flex;gap:5px}.smart-service-head-actions button{width:34px;height:34px;border:0;border-radius:10px;background:rgba(255,255,255,.10);color:#fff;cursor:pointer;font-size:15px}.smart-service-head-actions button:hover{background:rgba(255,255,255,.20)}
.smart-service-safety{flex:0 0 auto;display:flex;align-items:flex-start;gap:8px;padding:9px 13px;background:#f4f8ff;border-bottom:1px solid var(--ss-line);font-size:11px;line-height:1.5;color:#6d7b9c}.smart-service-safety i{color:var(--ss-accent);margin-top:2px}
.smart-service-messages{flex:1 1 auto;overflow:auto;padding:17px 14px 9px;background:linear-gradient(180deg,#fbfcff,#fff);scroll-behavior:smooth}.smart-service-messages::-webkit-scrollbar{width:6px}.smart-service-messages::-webkit-scrollbar-thumb{background:#dbe2ef;border-radius:9px}
.smart-service-msg{display:flex;gap:8px;margin-bottom:14px;align-items:flex-end}.smart-service-msg.user{justify-content:flex-end}.smart-service-msg-avatar{flex:0 0 30px;width:30px;height:30px;border-radius:10px;background:#edf3ff;color:var(--ss-accent);display:flex;align-items:center;justify-content:center;font-size:13px}.smart-service-msg.user .smart-service-msg-avatar{display:none}.smart-service-bubble{max-width:79%;padding:10px 12px;border-radius:15px 15px 15px 5px;background:#f0f4fb;color:#34405c;font-size:13px;line-height:1.65;white-space:pre-wrap;word-break:break-word}.smart-service-msg.user .smart-service-bubble{border-radius:15px 15px 5px 15px;background:linear-gradient(135deg,var(--ss-accent),#6f9aff);color:#fff}
.smart-service-source{display:block;margin-top:5px;font-size:10px;opacity:.56}.smart-service-msg.user .smart-service-source{display:none}
.smart-service-typing{display:flex;gap:4px;align-items:center;height:16px}.smart-service-typing i{width:5px;height:5px;border-radius:50%;background:#8a95ad;animation:ssTyping 1.2s infinite}.smart-service-typing i:nth-child(2){animation-delay:.15s}.smart-service-typing i:nth-child(3){animation-delay:.3s}@keyframes ssTyping{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}
.smart-service-quick{flex:0 0 auto;display:flex;gap:7px;overflow-x:auto;padding:7px 13px 10px;background:#fff}.smart-service-quick::-webkit-scrollbar{display:none}.smart-service-quick button{white-space:nowrap;border:1px solid #dfe7f6;background:#f8faff;color:#53617f;border-radius:999px;padding:7px 11px;font-size:11px;cursor:pointer}.smart-service-quick button:hover{border-color:#aec4ff;color:var(--ss-accent);background:#f3f7ff}
.smart-service-human{flex:0 0 auto;margin:0 13px 10px;height:40px;border:1px solid #e1e8f5;border-radius:12px;background:#fbfcff;color:#53617f!important;display:flex;align-items:center;gap:9px;padding:0 12px;text-decoration:none!important;font-size:12px}.smart-service-human:hover{border-color:#bcd0ff;background:#f5f8ff;color:var(--ss-accent)!important}.smart-service-human>i:first-child{color:var(--ss-accent);font-size:15px}.smart-service-human span{flex:1}.smart-service-human>i:last-child{color:#a4adc0}
.smart-service-compose{flex:0 0 auto;border-top:1px solid var(--ss-line);background:#fff;padding:10px 12px;display:flex;align-items:flex-end;gap:9px}.smart-service-input-wrap{position:relative;flex:1;border:1px solid #dfe6f3;border-radius:14px;background:#fbfcff;transition:.15s}.smart-service-input-wrap:focus-within{border-color:#a9c0ff;box-shadow:0 0 0 3px rgba(79,124,255,.08);background:#fff}.smart-service-input-wrap textarea{display:block;width:100%;min-height:42px;max-height:96px;padding:10px 48px 9px 11px;border:0!important;outline:0!important;background:transparent!important;box-shadow:none!important;resize:none;font:inherit;font-size:13px;line-height:1.55;color:var(--ss-text)}.smart-service-input-wrap span{position:absolute;right:8px;bottom:7px;color:#adb6c8;font-size:9px}.smart-service-send{flex:0 0 42px;width:42px;height:42px;border:0;border-radius:13px;background:linear-gradient(135deg,var(--ss-accent),var(--ss-accent2));color:#fff;font-size:14px;cursor:pointer;box-shadow:0 8px 18px rgba(79,124,255,.20)}.smart-service-send:disabled{opacity:.55;cursor:not-allowed}.smart-service-send:not(:disabled):hover{transform:translateY(-1px)}
.smart-service-note{display:none;flex:0 0 auto;padding:7px 12px 9px;background:#fff8eb;border-top:1px solid #ffe4b5;color:#9a6a16;font-size:10px;line-height:1.5}.smart-service-note.show{display:block}.smart-service-note.danger{background:#fff1f1;border-color:#ffd7d7;color:#b64b4b}
@media(max-width:640px){.smart-service-root{right:14px;bottom:14px}.smart-service-launcher{height:56px;min-width:56px;padding-right:12px}.smart-service-launcher-icon{width:40px;height:40px}.smart-service-launcher-copy{display:none}.smart-service-online-dot{left:38px;top:5px}.smart-service-panel{position:fixed;left:10px;right:10px;bottom:80px;width:auto;height:min(72vh,610px);border-radius:20px;transform:translateY(18px)}.smart-service-root[data-open="1"] .smart-service-panel{transform:none}}
@media(max-width:420px){.smart-service-panel{left:6px;right:6px;bottom:74px;height:calc(100vh - 92px);max-height:none}.smart-service-head{min-height:70px;padding:12px}.smart-service-safety{font-size:10px}.smart-service-messages{padding-left:11px;padding-right:11px}.smart-service-bubble{max-width:84%}}
.smart-service-head-actions button.muted{background:rgba(255,255,255,.08);opacity:.72}
.smart-service-head-actions button.muted:hover{opacity:1;background:rgba(255,255,255,.16)}